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Forum Discussion

Bb96's avatar
Bb96
Explorer | Level 3
3 years ago

Delete account gives error.

I’m trying to delete my account but it won’t let me and keeps saying there’s an error
account access
Delete
Dropbox Pro
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Bb96!

 

Did you try to delete your Dropbox account via another browser too, and the same error appears?

Bb96's avatar
Bb96
Explorer | Level 3
3 years ago
Yes same error , it’s says error 500
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Bb96, in this case, can I send you an email, in order for us to have a closer look into this? 

    • Bb96's avatar
      Bb96
      Explorer | Level 3
      3 years ago
      Yes please do
      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey Bb96! Please check your email address, when you get the chance, and reply back to my email.

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