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Akansh Gautam's avatar
Akansh Gautam
Explorer | Level 4
3 years ago

Deleting Files/Folder from admin console

Hi Team

While deleting applications from admin console in browser it is showing error messages and sometime folder also not getting deleted.


 

 

2. The option from home page Delete Files doesn't show any files/folders, not ale to understand weather the folders are deleted.

 

The loader keeps rolling from last 3 hours.

I am deleting folders so that I can empty some space to create shared folder using api, not able to check weather folders are deleted or not, api is giving 1500 limit error message for shared folder
{"error_summary": "too_many_mounts/tree_size_exceeded/..", "error": {".tag": "too_many_mounts", "too_many_mounts": {".tag": "tree_size_exceeded", "limit": 1500, "current_count": 1500, "new_count": 1501}}, "user_message": {"locale": "en", "text": "Your Dropbox account has reached the limit for shared folders."}}

However I can only see 150 folders, after permanently deleting them.

 

Don't know whats going on

 

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Akansh Gautam, sorry for the tardy response.

     

    Are you still  having issues with this?

     

    Let us know and we'll take it from there. 

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