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ValerieV's avatar
ValerieV
Helpful | Level 6
7 years ago

Drop Box Files Opening in New Tab

I have been using Dropbox for a few years now and always when I click on a word document it will ask... "Open With" Then there is a drop-down list and I am able to choose Microsoft Word Online. It ha...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hey there ValerieV - how are you today?

As there isn't an option to change this since it's the default way to open this kind of files at the moment, I wanted to thank you for this feedback Valerie.

We are always looking for user input regarding our website so I'll make sure your comments are passed along to our dev team for future consideration.

In the meantime, you'll need to open those files on new, separate browser window to work on them through Microsoft Word Online. 

Let me know if you have anything to add or ask, I'll be happy to follow up.

  • ValerieV's avatar
    ValerieV
    Helpful | Level 6
    7 years ago

    Wait a minute... those files always opened up in the same tab up until last week.. Please tell me what changed? Where in the settings can we change it back?

    You wrote it is the default setting... how can I get back to the default setting of last week?

    How did this change? Please don't give me a macro automated response from your database, there has to be a way to set it back to the way it was last week.

    Thank you again in advance.


    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago

      Thanks for the swift response Valerie.

      Let me ask around and I'll get back to you once I have an update. 

      If you have any more questions in the meantime, please let me know. 

      • ValerieV's avatar
        ValerieV
        Helpful | Level 6
        7 years ago

        Hello Walter,

        Just checking in to see if you were able to find an answer to my question?
         Where in the settings can I set my preferences to open a Word Doc or Excel Doc to open with Microsoft online and open in the same tab I am on, and not in a new tab?

        Looking forward to your response.

         

        ValerieV

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