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Forum Discussion
Drop Box Files Opening in New Tab
I have been using Dropbox for a few years now and always when I click on a word document it will ask... "Open With" Then there is a drop-down list and I am able to choose Microsoft Word Online. It ha...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorI appreciate you took the time to let me know where you stand on this one pcottingham.
At this point, allow me to re-iterate that this is indeed the expected behavior moving forward as there was a change in this quite recently.
From now on, files you access via the 'Open With' button open on a new browser window. In this way, you'll be able to have the file's preview on one tab and work on the file(s) in question on a separate tab.
I know it's not the answer you were looking for but I hope it clarifies matters.
On a side note, I found your existing ticket on our system too and passed your comments there so we can keep all the relevant information under the same place.
If there's anything else I can assist with, please let me know.
I have to agree with this. It is incredibly frustrating to have to bounce between tabs in Quickbooks On Line and viewing a document on another tab, in this case MS Edge.
The reason that I have two large monitors on my computer is so I can look at a document on one screen and enter data on another. Now, I have to look at the document, remember the invoice number, go to QB, enter that, back to the doc, enter the amount, etc...
This sounds like the folks coding at Dropbox took advantage of features in MS Edge, Chrome, etc., and thought it would be a better user experience and missed.
EDIT: OK, there is a work around in Edge - open a document and then drag that tab to a new session. Subsequently opened docs will go to that window. Please note that this is, at best, a "B-" solution to the problem.
