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Forum Discussion

omerzafeer's avatar
omerzafeer
Explorer | Level 3
3 years ago

Dropbox account deleted

I had a dropbox account since 2010 at least. I have been using it regularly. I just found out that my account has been deleted?? I was able to create a new account on the same email address. My accou...
account access
Delete
dropbox business
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

If you were a member of a Dropbox Business team, they could have access to all your files depending on the plan they're on. 

 

Since you mentioned you couldn't login to the account, what error message did you get back then?

 

When you join a team, you get the option to merge your account or keep your personal files separate. Do you remember which option you chose?

omerzafeer's avatar
omerzafeer
Explorer | Level 3
3 years ago

It just said no account associated with this email and took me to the sign up page. I think I checked the merge option but i am not sure.

 

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