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SpacBogdan97's avatar
SpacBogdan97
Explorer | Level 4
5 years ago
Solved

Dropbox Deleted Files from a shared link

Hello everybody! I had a bunch of photos and videos on this account (aprox. 200). The photos were probably about 3-4 years old, and i would occasionally access them. Today when i wanted to see them...
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  • Jay's avatar
    Jay
    5 years ago
    If the files aren't visible on the account, and not in the events page or deleted files item, then it wouldn't be possible to recover them at this point since the recover period of 30 days would have expired. 

    I'm sorry to be the bearer of bad news.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi SpacBogdan97, were these files located in a shared folder that another user could have access to?

When was the last time you access the shared link, was it over 30 days?
  • SpacBogdan97's avatar
    SpacBogdan97
    Explorer | Level 4
    5 years ago

    Hello Jay!

    The photos were located on my dropbox. I have only used the share with a link option for some photos. The photos were shared on 05/08/2020, but the last time i have accesed them was about 5 months ago.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      If the files aren't visible on the account, and not in the events page or deleted files item, then it wouldn't be possible to recover them at this point since the recover period of 30 days would have expired. 

      I'm sorry to be the bearer of bad news.
      • SpacBogdan97's avatar
        SpacBogdan97
        Explorer | Level 4
        5 years ago

        I could've imagined that they were gone, i just couldn't understand why. Thanks anyway for your time and support!

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