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Dropbox Paper document lose formatting on Android
For the last couple of weeks the Paper app on Android has been acting up, I have several documents with formatting, mainly bullet list and pictures, when I tried to edit a document already in Paper I...
- I changed default keyboard from Samsung to gboard which resolved the issue outright. Really interesting on a Samsung device? So what is the default keyboard & why is it apparently bound so much with Google?
I submitted it via email to my tech Aiden, now he's indicating this:
Thanks for sending that through, I've raised this with our engineering teams to investigate.
Can you reply with the community article regard this one?
I can link that into the task I've raised with our engineering teams.
Looking forward to your reply.
Regards,
Aiden
I'll await to hope the engineering teams can figure it out and attempt to get the video screen shot onto my desktop computer so I can insert it here. UGH! Getting quite upset with all of this.
Aiden, helping me via email, requested I send a screen shot recording of the issues, but that is not a valid format to attach, jpeg only! I did send it via the email to him. Please assist!
- I already sent a screen recording to Olivia who I contacted via chat support, I was able to submit the recording from my laptop but not from my phone. The mobile version of this discussion won't have the option to submit pictures or videos.
Hi, LuciLouWho can you share the screen recording, I'd like to see if it is acting up just like mine, is your OS Android?
I am unable to share it within the community forum, only via email. Sorry!
It is due to the Community Forum not accepting the .movi, 'jpeg only.
