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Forum Discussion

Researchboy's avatar
Researchboy
Explorer | Level 4
5 years ago

Editing Word document on Android mobile

I am able to edit Excel files stored in Dropbox; however, Word documents say Read Only and state I need to say a copy of my original file to be able to edit it.  I can't see anything different in the...
Android
edit
Microsoft Office
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi @Eumelchen98, you mentioned it occurred for certain files in your folder, but for a newly created file you didn't get this issue.

 

Were those files originally created via the Dropbox site or app, or synced from the desktop app? What about the new file you created?

 

Did you try deleting the Word app on the mobile device and reinstalling it? Are you using the 365 app, or the standalone Word app?

Eumelchen98 's avatar
Eumelchen98
Explorer | Level 3
3 years ago
Hi Jay and thanks for your answer. I tried both, the standalone word app and the 365 app. Both the same. The files where created via Dropbox. Whe just tested it again but its the same. On pc we can edit it without problems. We can't open the files via word for the Web, cause this option is not shown in our apps.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You mentioned a pen button for editing the file, however, in the Dropbox mobile app, it should looks like a box with an arrow pointing out of the top right corner.

     

    Could you attach a screenshot showing the docx file in the Dropbox mobile app, while hiding any details of the doc itself?

    • Eumelchen98 's avatar
      Eumelchen98
      Explorer | Level 3
      3 years ago
      Yeah this icon with the Box is there and it opens a submenu from where I can choose the app with which I want to open the file. But then in the opened app there is the button to edit the file, which is deactivated
      • Eumelchen98 's avatar
        Eumelchen98
        Explorer | Level 3
        3 years ago
        How can I attach screenshots?

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