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amcoffice's avatar
amcoffice
Experienced | Level 11
12 months ago

Errors when trying to load my folder list and copy & move files on the website

For the past two days on the Dropbox website (Chrome browser Windows), I have gotten get Aw, Snap! or RESULT CODE HUNG memory error after waiting (and waiting) for the folder list to populate while t...
Error Messages
Folders
Web
amcoffice's avatar
amcoffice
Experienced | Level 11
12 months ago

Ugh.....spoke too soon............

After being able to copy and move again for about 15 minutes, same error is suddenly back again. Folder list will not populate during a copy or move on Dropbox website. Now clear that this is a Dropbox issue. Please help or fix. Thank you.

  • amcoffice's avatar
    amcoffice
    Experienced | Level 11
    12 months ago

    Glad someone is still interested. 

    Last time I checked this morning the folder list was populating for copying and moving (the only functions where I've noticed the problem). Not sure why my screenshots are needec when everything in them screenshots is detailed in my prior posts. Also I also don't understand why it took so long to tell me about a problem with the "parameters" of my link. If you still want the screenshots, please tell me how to send them. 

    That reminds me: Why doesn't the paperclip attachment button work? that would really have made things much easier here.

    Also I'd like to know why the folder list was not populating for three days.

    Thank you - all help info & help appreciated. 

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      12 months ago

      Hey there! Can you attach your screenshots here by pasting them directly into the reply box?

      • amcoffice's avatar
        amcoffice
        Experienced | Level 11
        12 months ago

        Screenshots will copy and paste here, but post will not send after hitting Reply button.

        Would be so easy if that paperclip button worked.

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