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amcoffice's avatar
amcoffice
Experienced | Level 11
12 months ago

Errors when trying to load my folder list and copy & move files on the website

For the past two days on the Dropbox website (Chrome browser Windows), I have gotten get Aw, Snap! or RESULT CODE HUNG memory error after waiting (and waiting) for the folder list to populate while t...
Error Messages
Folders
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Thanks for the update, amcoffice.

You could send them with a Dropbox link, if that's okay.

amcoffice's avatar
amcoffice
Experienced | Level 11
12 months ago

Just checking...am I going to get any more response or help on the folder-load issue? Thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey amcoffice, it seems that due to the permissions you've set to the folder, we can't open the link on our end.

    Just to clarify: does this happen only when you try to move/copy files? Also, does this happen with all of your folders, or some specific ones? 

    • amcoffice's avatar
      amcoffice
      Experienced | Level 11
      12 months ago

      I have replied to this post several times, and it seems that none of them are there when I revisit. This has been very frustrating - seems like it should not take days just to present a help issue. 

      Happens with all folders I've tried. Have used other functions to test. 

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