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Xavier Montaner's avatar
Xavier Montaner
Helpful | Level 5
3 years ago

Files deleted from Lightroom don't to the Bin. They go to a file named "CloudStorge/Dropbox/.Trash"

Hi   I have been using Dropbox and Lightroom together for years.  In recent weeks and when I delete files from Lightroom they don't go to the Bin. They go to a file named "CloudStorage/Dropbox/.T...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Xavier Montaner, thanks for bringing this to our attention.

 

Can you please send us some screenshots showing this issue?

 

Also, what's the exact sync status and version of the app?

 

You can hover your mouse over the Dropbox icon in your menu bar, to see this info.

 

Let me know and we'll go from there.

  • Xavier Montaner's avatar
    Xavier Montaner
    Helpful | Level 5
    3 years ago

    Thanks Hannah,

     

    Sorry, I am trying to follow your instructions regarding the version of the App and Sync Status but I can't find it...  Could you please give me more detailed assistance.  Many thanks. 

     

    Image in Lightroom which I delete...Nothing in the Bin...And find the file there...

     

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the screenshots, Xavier!

       

      As for the sync status and version, you should be able to find them, by hovering your mouse over a small Dropbox icon in your menu bar, at the top of your screen, by your WiFi.

       

      Are you able to locate this icon?

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