Forum Discussion

Xavier Montaner's avatar
Xavier Montaner
Helpful | Level 5
3 years ago

Files deleted from Lightroom don't to the Bin. They go to a file named "CloudStorge/Dropbox/.Trash"

Hi   I have been using Dropbox and Lightroom together for years.  In recent weeks and when I delete files from Lightroom they don't go to the Bin. They go to a file named "CloudStorage/Dropbox/.T...
Delete
desktop
Mac
Third Party Integrations
johncocci's avatar
johncocci
Explorer | Level 4
3 years ago

Thanks for the link. I gave its a quick look (will read it in more detail later) but,  I have not had any other issues yet with the new Dropbox, just the deleted files. 

  • johncocci's avatar
    johncocci
    Explorer | Level 4
    3 years ago

    So in doing some more testing. I am running Lightroom on two different Macs and using Dropbox to manage my Lightroom library. Both computers are running the same version of dropbox, however where the dropbox folder is stored is not the same on the two computers. One my laptop it is in the Documents folder (which is where I want it). On my Mac Studio the Dropbox folder was in the Documents folder but when I updated Dropbox it moved it to  /Users/john/Library/CloudStorage/Dropbox with no option to move it somewhere else. So why does the same version of Dropbox behave two different ways for where files are stored/ Also when I open Lightroom on my laptop and delete an image it does put it in the trash. The only other difference is my laptop is running a different version of Ventura Tham my Mac Studio. The laptop is a version behind the Mac Studio. I hope this makes sense what I explained. It doesn't make sense of what is happening though. I am not going to update my laptop to the new version of Ventura. 

  • Xavier Montaner's avatar
    Xavier Montaner
    Helpful | Level 5
    3 years ago

    Thanks John.  My files are also stored at Users/xavier/Library/CloudStorage/Dropbox with no option to move it somewhere else.  I run the latest version of Dropbox and Ventura too and I experience the same problem as you do.  So hopefully someone will read these messages and try to find a solution. 

  • johncocci's avatar
    johncocci
    Explorer | Level 4
    3 years ago

    Have you gotten any further with this? I have had some emails exchanges with someone at Dropbox but have not gotten anywhere with it as to what is happening or a solution. 

  • Goffaux's avatar
    Goffaux
    Explorer | Level 3
    3 years ago

    Same problem here:

     

    Correct:

    Lightroom puts the deleted photos in the system trash:
    MacBook Pro 2015 macOS Monterey 12.7
    Dropbox version: v184.4.6543

     

    Wrong:

    Lightroom puts the deleted photos in the Dropbox .trash:
    MacBook Pro 2021 macOS Sonoma 14.0
    Dropbox version: v184.4.6543

     

    Is there really no solution for this?

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