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msakten
1 year agoHelpful | Level 7
"files stay here for the team" prevents me from moving files from team to personal folder
I - a TEAM ADMIN - cannot move files or folders from a team folder, to my personal (i.e. ADMIN) folder. I get an incredibly annoying message "files stay here for the team". How do I get around this?
54 Replies
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- MrSmrth1 year agoNew member | Level 2
I have the same issue today for something I have been doing with Dropbox for years.
The explanation for this issue is very disappointing and must be false since it has never occurred before. Something must have changed recently to cause this annoying issue, which requires a tedious workaround.
I wish it could be solved so we can use Dropbox as before or at least explained to us why it is happening now.
- msakten1 year agoHelpful | Level 7
Thank you for the explanation, but again with all due respect, I can't see how this makes any sense, because I can:
1. Move the file from a team folder (E.g. folder TeamFolderA), to another team folder which does not have any team members (e.g. TeamFolderB). So all team members of TeamFolderA will still instantly lose access to the data.
2. I can delete the files from the team folder.
And how I - as the admin and account owner - do not have even the option to perform this action is beyond comprehensible to me.
- Jay1 year ago
Dropbox Community Moderator
Thanks for the clarification. In general, the same would apply for moving files or folders from the team folder into the personal folder.
This is for security purposes to prevent team members from losing access to data and this applies to team admins as well trying to do the same thing.
The only method to get files from a team folder into a personal folder would be to copy them to that personal folder.
- msakten1 year agoHelpful | Level 7
Hi @Jay, I'm sorry if there has been any confusion. I am not trying to convert a team folder into a personal folder. I am trying to move a file from inside a team folder, into my private dropbox folder. Please see the images and video from previous posts. I've linked the video again below for your convenience.
[Removed as per Community Guidelines]
- Jay1 year ago
Dropbox Community Moderator
Currently, there isn't a feature to allow you to convert a team folder into a personal folder, nor is there any information on if this will change in the future. This has been the same since Dropbox Business teams were created.
- msakten1 year agoHelpful | Level 7
Hi Jay, is this a planned feature? Because with all due respect, the fact that I cannot move files between folders that I created, and that I am the owner and admin of, and that I'm going to have to instead copy tens of thousands of files, hundreds of GB, seems absolutely ridiculous to me.
- Jay1 year ago
Dropbox Community Moderator
You would need to copy the files manually from inside the folder to your personal folder, and then delete the team folder once you're certain all the files have been copied across.
- msakten1 year agoHelpful | Level 7
So how can I do this Jay ? I have thousands of files, roughly 300GB, in a folder inside a team folder that was moved there accidentally from my private folder, and I need to move it back and remove it from the team folder, as it doesn't belong there.
- Jay1 year ago
Dropbox Community Moderator
Hi msakten, this is expected behavior, as you can only move top level content to other top level content.
It isn't possible to remove it from there entirely and then into your private folder.
- msakten1 year agoHelpful | Level 7
Hi Walter
top level editing is enabled for admins only, and I am an admin. I don't want team members editing top level folders.
I cannot move via the content tab in the admin console, as the option doesn't appear. When I select a file inside a team folder, and select 'move' on the menu on the right, I am only given the option of other team folders, and not my private dropbox folder.
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