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Forum Discussion

Rayborne's avatar
Rayborne
Helpful | Level 6
5 years ago
Solved

Full DropBox even after deleting files/folders

I tried replying to other posts on this matter but for some reason I was not allowed so I created this new post.   My DropBox says it is full however I deleted lots of files/folders.   The status...
Delete
Space and storage
Storage space
  • Rayborne's avatar
    Rayborne
    5 years ago

    Well I am a dumb A%& I totally missed the gigabyte vs terabyte drive limits my bad my expectations were way out of line.

    My Bad!

     

Harry Adkins's avatar
Harry Adkins
New member | Level 2
4 years ago

The Personal Dropbox space bar indicates my account is full, but there are only two files of less than 3MB in the folder.  Only files I see are in my Deleted Files folder online.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Harry Adkins, happy Monday! 

 

Can you send me a screenshot of what you see when you visit your account's plan page right here? 

 

Keep me posted, and we'll proceed from there.

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