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mikedar's avatar
mikedar
Explorer | Level 3
1 month ago

How can I recover a deleted file?

Operating System/Browser (if using the web)
(Windows 10.)
Question or Issue
I accidently deleted a very important file today and for the life of me I can't get it back.

I have tried the recovery method, but when I click on the recover button its grayed out and nothing happens.  I'm at my wits end here. 

Help please

Delete
File access
restore

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi mikedar!

    Hope things are going smoothly! Just wanted to check if you still need a hand. If all's well, feel free to share what did the trick.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi mikedar, thanks for messaging the Community.

    Are you referring to restoring the file from the deleted files page? Was this file in a shared folder?

    Could you copy and paste a screenshot showing what you're experiencing?

    This will help me to assist further!

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