Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

JHP1's avatar
JHP1
New member | Level 2
2 years ago

How can I restore my account to a version with older files?

I have the basic dropbox on two computers - say Desktop and Laptop.  Due to a Desktop restore from Idrive cloud backup my dropbox on Desktop has updated with old folders/files which were previously d...
Dropbox Rewind
FAQ
File access
restore
JHP1's avatar
JHP1
New member | Level 2
2 years ago

Sorry I dont understand your question?  The way its set up an my understanding, Dropbox App downloaded and ran on my desktop and laptop which created a dropbox folder on my drive and app functions in windows toolbar oat bottom right of screen.

I work as approriate on my machines and put folder and files in the laptop or desktop dropbox folders. I assume then that when machines are connected to the internet (desktop always laptop as required) then they all sync up i.e, files uploaded to web dropbox whic then would sync up with the laptop and desktop such that all would be identical. I assume that the dropbox folder on my local machines would alwasy be accessible content wether connectred to the internet or not? Then only way files would be online only is if I dont have dropbox running on my local machines and login into dropbox via a brouser?

Are you saying that dropbox folder on my machines have to be set up for local access?

Thanks

 

  

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

It is possible that your files could be online-only in the Dropbox folder, as that is a feature we offer, which means that files aren't located on the machine itself.

 

Could you right click one of the files, then Properties, in order to see the size of the file? A screenshot of this would help greatly.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!