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Forum Discussion

joe_scotto's avatar
joe_scotto
Helpful | Level 5
6 years ago

How do I delete or remove Vault?

I created a Vault with a pin and am able to use it... I just don't want it.

How can I remove it from my Dropbox? It's cluttering up my file list.

47 Replies

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  • Futurix's avatar
    Futurix
    Helpful | Level 5
    6 years ago

    Can I please have my VAULT deleted as well?

    It's useless to me and I hate to have this pointless thing in my carefully crafted file structure.

  • Dan F.10's avatar
    Dan F.10
    Helpful | Level 5
    6 years ago
    Here’s why Dropbox won’t answer this on an open forum. I contacted support today (2 different times). It seems, you can CREATE a vault - but you can’t DELETE a vault. What a lame attempt to try to get more people using it. We’re stuck with it, for now.
  • misc's avatar
    misc
    Explorer | Level 4
    6 years ago
    Hi Jay,

    I’d also like to get rid of the vault. Can you please help me?

    Thanks,
    Michael
  • Dan F.10's avatar
    Dan F.10
    Helpful | Level 5
    6 years ago

    I have the same question. It seems odd to me that this isn't a simple How-To, rather than Dropbox having to give personalized support to simply remove an empty vault. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    I've just sent you a message there, please reply to the email when yo get a chance.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi joe_scotto, thanks for messaging today!

     

    As this is related to sensitive account details, would it be possible if I reach out to the email associated with your forum profile to assist further?

     

    Keep me posted!

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