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Shawn07's avatar
Shawn07
Explorer | Level 3
1 month ago
Solved

How do I stop files being deleted due to inactivity?

Mark​ i was gonna ask about the comment u made 2 years ago saying that the content and files in dropbox gets deleted after 12 months of inactivity, how do i stop that? what constitutes inactivity? be...
account access
Delete
File access
  • Mark's avatar
    Mark
    1 month ago

    All info relating to inactive accounts is available here or it will be on the email you've received. You basically need to be logging in at least once a year, and staying under quota. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
1 month ago

All info relating to inactive accounts is available here or it will be on the email you've received. You basically need to be logging in at least once a year, and staying under quota. 

  • Shawn07's avatar
    Shawn07
    Explorer | Level 3
    1 month ago

    what exactly entails staying under quota?

      • Shawn07's avatar
        Shawn07
        Explorer | Level 3
        1 month ago

        but why files exceed the space, does it mean it will delete all my files including the ones in my own downloads folder?

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