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Forum Discussion
How do I turn off Dropbox on the free account?
Dropbox is a monster. It's on my desktop and every file goes through it. But when I click on it there are no files in it. I somehow managed to get it not to add files to the online app because I was ...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the speedy reply ang133!
If you can't locate your files online, then are you certain that you've accessed the correct Dropbox account, and that you didn't open a new account?
What do you see when visiting your events page? The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
What about your deleted files page?
You can uninstall Dropbox using these steps, and then delete any of the files you might not need.
There is nothing in the deleted files page--online. Here's what I have on my computer (Windows): the June date is when I lost the files. When I click on these they're empty.
All I have on my desktop is the dropbox "book" like picture. When I click on that it has all the files that are in my computer and my downloads. I don't have a way to see an icon.
- Hannah
The files I see when I open the desktop icon on my desktop are downloads and files that also appear in my PC under documents and downloads--they first go through the desktop icon. There is nothing on that link you gave me for "backup files." It's empty.
