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Forum Discussion
ang133
2 years agoExplorer | Level 4
How do I turn off Dropbox on the free account?
Dropbox is a monster. It's on my desktop and every file goes through it. But when I click on it there are no files in it. I somehow managed to get it not to add files to the online app because I was ...
Hannah
Dropbox Community Moderator
2 years agoHey ang133, are you perhaps referring to files that you had in the Desktop, Downloads, Documents folders of your computer?
If so, you might have enabled our computer backup feature.
Do you see your desktop files on this page?
ang133
2 years agoExplorer | Level 4
The files I see when I open the desktop icon on my desktop are downloads and files that also appear in my PC under documents and downloads--they first go through the desktop icon. There is nothing on that link you gave me for "backup files." It's empty.
- ang1332 years agoExplorer | Level 4
If I delete any files on the desktop icon, they are deleted from my computer and are gone. They don't appear in the recycle icon.
- Hannah2 years ago
Dropbox Community Moderator
Thanks for getting back to me.
The folder in your second screenshot is a folder named "Dropbox", but it doesn't look like it's syncing with your Dropbox account.
Was this perhaps copied over to your desktop from a different location?
Also, when you open this folder, do you see the files in your first screenshot or do you see different files in there?
- ang1332 years agoExplorer | Level 4
- The open folder has all the files in my documents and all the downloads, when I want to save a file it will go to dropbox/desktop/file name (which is that open file icon). I will then move it down to my PC and documents and then to the file I want it to go in because I don't want to keep it in dropbox--but it really does keep it there. The first screenshot has no files from my computer, but just those that you see in the screenshot and other than some data files, they are empty. There are no old files--the June date is when I lost my files when I tried to delete dropbox.
- Megan2 years ago
Dropbox Community Moderator
You mentioned there's nothing in your deleted files page online.
But what about your events page? What do you see there?
- ang1332 years agoExplorer | Level 4
There's nothing in my events page. In the shared folder, there's the site that I joined to see photos from a trip I took with people. But this seems to be the only dropbox account that I have.
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