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ang133's avatar
ang133
Explorer | Level 4
2 years ago

How do I turn off Dropbox on the free account?

Dropbox is a monster. It's on my desktop and every file goes through it. But when I click on it there are no files in it. I somehow managed to get it not to add files to the online app because I was ...
Delete
desktop
restore
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi ang133, let's jump right into this!

 

Based on everything that you mentioned, it's not entirely clear to me what your end goal here is. 

 

Do you wish to fix the syncing issue, in order for you to be able to locate your files, or uninstall Dropbox, and delete the local content successfully? 

 

I'll be happy to guide you, I just need some more info. 

 

Also, are you able to locate your files online? Any additional context, regarding this "will I be safe from deletions if I don't include dropbox in the transfer?" would be more than appreciated, in order for me to entirely grasp what you're trying to achieve, before I guide you.

 

Thanks a bunch!

ang133's avatar
ang133
Explorer | Level 4
2 years ago

I want to find my deleted files and then be able to delete Dropbox from my computer without deleting any files.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Did you try the steps Megan suggested ang133? 

    • ang133's avatar
      ang133
      Explorer | Level 4
      2 years ago

      I  can't because it assumes I have Dropbox on my system tray, and I don't.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        If you haven't already, can you check your deleted files page for the deleted file you're looking for?

         

        Are they the ones you said were permanently deleted?

         

        If they were permanently deleted from Dropbox, I'm afraid there's no way to restore them through Dropbox.

About Delete, edit, and organize

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