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Forum Discussion

Jinge's avatar
Jinge
Explorer | Level 4
3 years ago
Solved

How to delete Dropbox from my computer without losing the files that ended up there?

I signed in to have Dropbox (in order to send pictures to friends) some many months ago but find I never need it.  However, I now find that most of my files saved since then have been kidnapped into ...
Computer Backup
Delete
desktop
Dropbox Backup
  • Walter's avatar
    Walter
    3 years ago

    To access your backup settings, you'd need to navigate to the Backups tab in the app's preferences Jinge 

     

    Let us know how it goes!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Jinge, in order to disable Backup, you need to make sure your app is running, and access its preferences.

 

In order for you to do so, you'd need to check for the Dropbox icon next to your WiFi, click there then click your avatar (profile picture or initials) in the top-right corner.

 

Click the Backups tab, and the option should be there under Manage backup. If not, let me know. 

Jinge's avatar
Jinge
Explorer | Level 4
3 years ago

I'm a right duffer here, aren't I?  Where or what is that WiFi location? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Don't worry about it, that is why I am here Jinge. 

     

    It would be on your task bar, next to the date and time. 

    • Jinge's avatar
      Jinge
      Explorer | Level 4
      3 years ago

      Found what I think you mean bi WiFi (Internet access) but no sign of any Dropbox icon etc.

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi Jinge, do you see anything when accessing your Backup page online? You should be able to see your Backup there, and disable it. 

         

        If not, then could you try to do a quick re-installing on the app using this link? 

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