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How to replace signers in pending signature requests? Or Cancel a pending signature requests?
I am a Dropbox Sign Standard trail plan. I have 2 questions:
1. In your document, We can replace signers in pending signature requests on Dropbox Sign Standard plan. But I don't see this feature
2. I sent a signature requests. But I want cancel it, but don't see the feature (on admin and user).
3 Replies
- Hannah
Dropbox Staff
Hi again, Trudy Tran!
Regarding cancelling the signature request, the option you need to click is the "delete pending".
You can see all the steps here.
As for replacing a signer, you can only edit the signers if no one has signed the request yet; is it possible that someone already signed?
Let me know and we'll go from there.
As for replacing a signer, you can only edit the signers if no one has signed the request yet; is it possible that someone already signed?
For no one has signed the request yet.
- Hannah
Are you seeing the same behavior when logging in through a different browser or a private browsing window as well, Trudy?
