Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
I can't delete my old backups
Need help:
I looked at a few threads concerning deleting Old Backups but none have solved my issue. See attached screenshot.
Somehow I've managed to set up a new backup for my PC which I've paused for now. I have tried countless ways to delete the backups that have filled my Dropbox...no joy.
I've gone through the Backup Settings, and I cannot find the old backup to delete:
Can anyone see what I need to do for this?
Mike
7 Replies
- Jay
Dropbox Community Moderator
Thanks for the info, I've sent you an email, please could you reply to it when you get a chance?
Two options on the file, Download or Delete. When I click Delete it wants to take me to Backup Settings. Did that, cannot find the file to delete in there.
- Jay
Hi MichaelBokes, what options do you get when clicking the ellipsis (...) next to the backup with 'Needs review' on it?
A screenshot of this would help greatly!
One more screen shot;
This Downloads file Backup contains all the data causing the storage issue. These I cannot delete for some reason.
Hi Walter,
From the screen shot, you can see the issue is with the PC folder, which is now hidden after I set the backup again. You can see once I began the new backup schedule (In order to try and delete the Download backups) I get this on my Backups screen. Needs Review, have no idea what to do with this, but clearly this is where all my storage issues are.
- Walter
Hey MichaelBokes - thanks for bringing this to our attention.
If this persists on another browser, can you please send us a screenshot of the exact error you're getting when trying to delete your old backups from your backups page directly?
Thanks!
