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Forum Discussion
I deleted my Dropbox account, and now my Documents, Desktop and Download are unavailable.
Hi, Until recently I had a dropbox account, with dropbox backup (windows 11). I deleted the account, and uninstalled the app, a few months ago. The Dropbox folder in the file system was still ther...
Hi anonymous
So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't a way to recover apart from Windows recycle bin.
To restore the folders back to original locations etc. (but minus data) you will need to reinstall Dropbox and then tell the software to remove Backup.
Mark
Super User II
Super User IIHi anonymous
So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't a way to recover apart from Windows recycle bin.
To restore the folders back to original locations etc. (but minus data) you will need to reinstall Dropbox and then tell the software to remove Backup.
Hi ,
I have re installed the Dropbox desktop app, and opened the backup window, but am not able to get the Dropboxfder to delete. Backups does not seem to recognize that the Dropbox folder already exists, so is trying to set it up, but can't, and isasking me to move the folders back to their original location. Which I cannot do, an error message says they are in use by another program.
Any ideas?
The help article says to open the desktop app and click the synch tab and unlink my pc.
When I click on the Dropbox icon, I don't get any app, just the Dropbox folder open in file explorer
I have re installed the Dropbox desktop app, and opened the backup window, but am not able to get the Dropboxfder to delete. Backups does not seem to recognize that the Dropbox folder already exists, so is trying to set it up, but can't, and isasking me to move the folders back to their original location. Which I cannot do, an error message says they are in use by another program.
Any ideas?
The help article says to open the desktop app and click the synch tab and unlink my pc.
When I click on the Dropbox icon, I don't get any app, just the Dropbox folder open in file explorer
- Hannah
Dropbox Community Moderator
This is quite a sticky situation, I'm afraid, anonymous.
When you reinstalled the Dropbox app, did you sign in to a different Dropbox account, since your original was deleted?
- Hi Hannah,
Yes, a different account, same email address.
I have reinstalled windows, so my folders are back now at least.
Thanks. I had exactly the same issue but on a mac. Thought I was deleting an empty dropbox folder and instead deleted 8 years work as my desktop, documents and downloads folders all were deleted. Lots of stuff I can never get back. I had no idea dropbox could have such a devastating impact.
