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Forum Discussion
I deleted my Dropbox account, and now my Documents, Desktop and Download are unavailable.
Hi, Until recently I had a dropbox account, with dropbox backup (windows 11). I deleted the account, and uninstalled the app, a few months ago. The Dropbox folder in the file system was still ther...
Hi anonymous
So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't a way to recover apart from Windows recycle bin.
To restore the folders back to original locations etc. (but minus data) you will need to reinstall Dropbox and then tell the software to remove Backup.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThis is quite a sticky situation, I'm afraid, anonymous.
When you reinstalled the Dropbox app, did you sign in to a different Dropbox account, since your original was deleted?
Hi Hannah,
Yes, a different account, same email address.
I have reinstalled windows, so my folders are back now at least.
Thanks.
Yes, a different account, same email address.
I have reinstalled windows, so my folders are back now at least.
Thanks.
