We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Jared5
7 years agoNew member | Level 2
I have an issue when uploading scanned documents. Any insights?
I work for a company that uploads between 50-100 documents a day. The preferred method is scanning due to the increased image quality. There are between 1-5 people every day that would be uploading t...
Jane
Dropbox Staff
7 years agoI appreciate your cooperation & thanks for taking a bit of your time to let me know of how this discrepancy appears on your end (Jared5)- that has helped me paint a clearer picture! I’d like to dig a bit deeper & have a closer look on your setup & filestructure through our Official Support channel. So as to investigate having all our tools available, I’ve made sure to reach out to you directly via email gathering all the details you’ve included on this discussion.
Whenever you find some time, please check your inbox for my message & I’ll make sure to promptly get back in touch with you asap. I’ll be awaiting your next reply!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!