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mrcmrc's avatar
mrcmrc
Helpful | Level 5
1 month ago

I keep seeing a pop-up message online that keeps appearing each time. Can I stop it?

For the past few days, when I log in to the web version of Dropbox.com, I get a pop-up message that says, "View files you have deleted - You can also easily restore or permanently delete them here." ...
account access
Delete
Web
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey there, mrcmrc​, I hope you're doing well! 

I was wondering if the behavior remains the same when you access your account online using an entirely different browser. Can you also try the steps mentioned here about clearing the browser's cache, and using an incognito tab? 

If you notice the same pop-up message after that, please send me a screenshot in order for me to have a visual too.

I'll be waiting for your updates! 

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