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Forum Discussion
I keep seeing a pop-up message online that keeps appearing each time. Can I stop it?
For the past few days, when I log in to the web version of Dropbox.com, I get a pop-up message that says, "View files you have deleted - You can also easily restore or permanently delete them here."
Even if I click the OK button, the message keeps appearing every time I log in. Is there a way to prevent this from happening?
Thanks!
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After closing it on Chrome, it stopped appearing on LibreWolf as well. Hopefully it stays this way!
Same for me. The pop up is there every single time I open Dropbox. I tried both closing it and clicking on it, and going through the steps. Using LibreWolf, cache clear.
This is still an issue. No matter what I do, I can't get rid of this nag screen.
Sorry Hannah, yes after a clearing of the browser cache the pop-up do not appear anymore.
Thanks!
- Megan
Dropbox Community Moderator
Hey there, mrcmrc, I hope you're doing well!
I was wondering if the behavior remains the same when you access your account online using an entirely different browser. Can you also try the steps mentioned here about clearing the browser's cache, and using an incognito tab?
If you notice the same pop-up message after that, please send me a screenshot in order for me to have a visual too.
I'll be waiting for your updates!
