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Forum Discussion

Yosra's avatar
Yosra
New member | Level 2
2 months ago

I need help to recover deleted photos/videos from 2021 – Willing to Pay

Hi everyone, I’m trying to recover photos and videos I deleted from my Dropbox Basic account around late 2021. I know this is way past the 30-day limit, but the files are extremely important to me....
Delete
Dropbox Basic
restore
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
2 months ago

Welcome to the community Yosra​ 

I can absolutely empathize with losing access to old files, but unfortunately like support said there's no way for us to access files that were removed that long ago.

It's not an issue of money, we don't have the ability to access them. Sorry to be the bearer of bad news.

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