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thedomorefoundation2017's avatar
thedomorefoundation2017
Explorer | Level 3
1 month ago

I renamed one of my folders and now all of its files have disappeared.

Question or Issue On Fri 16 Jan 2026, I was organising Dropbox and instead of creating a new folder for Comms 2026, I renamed a current folder called Comms 2025 to Comms 2026. Now I can't find...
Delete
Folders
Organize
restore
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thedomorefoundation2017's avatar
thedomorefoundation2017
Explorer | Level 3
1 month ago

It says 'start a conversation below' but I can't type anywhere in that box. And I can't find an email, phone or ticket option. What am I missing?

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

No worries thedomorefoundation2017 - I've just followed up via email so that we can investigate further.

Whenever you get the chance, please have a look at your inbox and we'll take it from there. 

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