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deanv's avatar
deanv
New member | Level 2
2 months ago

I'm missing information from a file and it's not in the version history - can I get it back?

Hi, Please can someone help?   I'm missing 4 months of information in one of my excel files. Information from June 2025 to 6 October 2025 …… I need to restore all the information up unti...
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deanv's avatar
deanv
New member | Level 2
2 months ago

Hi Hannah,

Thanks for the message.

But we’ve never ever had this before …. We edit the file all the time and even restored the file before. we have lots of files that are identical and are saved fine, it's just this file?

Are you saying that the file has not been saved for the past 4 months, how is that possible ?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Were you ever able to access and edit the missing info through the Dropbox website (Excel for the web)?

Or have you only been editing the file through your local Dropbox folder?

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