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PƤr T.'s avatar
PƤr T.
Helpful | Level 6
8 years ago

Impossible to delete The old Dropbox main folder Windows 10

The support people that answer the chat have no clue about anything, thy just try to stall by asing some standrad quetsions and then wokring very hard to missunderstand whatever you say. The "real" s...
Delete
desktop
windows
PƤr T.'s avatar
PƤr T.
Helpful | Level 6
8 years ago

I have beeen spending more than 10 hours to delete the old dropbox folder, so i can put the new dropbox foder there. I boot in failsafe mode, and rename or delete the folder. I also uninstall Dopbox. Still whenever i log in normally to windows, the folder is recreated without Dopbox installed!

Then, ofcourse i cant install the new dropbox there. It will only say "a dropbox folder already exists" and refuse. The so called "support" is a joke. They are not IT prefessionals, just some poople who have a list of prepared questions and answers. The "real" support (if such exists) is far away on email. 
But anyway, anybody know how to REALLY delete the old folder?


  • Thatgrlfromhere's avatar
    Thatgrlfromhere
    New member | Level 2
    8 years ago

    Well, when you delete a file it is not actually gone from your account.

    Since Dropbox offer file version and history recover, which means each account will able to recover the delete file in certain period.

    If you are sure that you do not want to keep the folder you can permanetely delete the file here is an article with instructions:Permanently delete files

    1. Sign in to dropbox.com.
    2. Click "ā€¦" (ellipsis) beside the file's name.
    3. Click Delete.

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