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SusanR's avatar
SusanR
Explorer | Level 4
8 years ago
Solved

Incorrect Timestamp shown to uploaded files

I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
edit
sync
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  • Frank_S's avatar
    Frank_S
    8 years ago

    Hi all,

     

    The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

     

    Regards,

    Frank

apraetor's avatar
apraetor
Icon for Super User alumni rankSuper User alumni
8 years ago

SusanR Ok, it sounds like your best bet is to use the steps Frank posted, and open a support ticket so someone can take a look at what's going on from the server side of things. Don't forget to post the ticket # in this thread so he can take a look at the screenshots you submit. Thanks!

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago
[Note: As this thread is monitored by Frank_S, I’ve made sure to gather all replies under this discussion, so as to shift our attention here. 
 
If there any any open tickets I could check internally, please include them in your reply here & I’ll make sure I’ll check on progress as soon as possible. Thanks & I’m looking forward to hearing back from you! ]

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