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Forum Discussion
SusanR
8 years agoExplorer | Level 4
Incorrect Timestamp shown to uploaded files
I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
Hi all,
The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!
Regards,
Frank
78 Replies
Replies have been turned off for this discussion
- raket4u6 years agoExplorer | Level 4Exactly!
IT is 1 hour wrong in Denmark.
My video of new year fireworks was stampet one hour wrong. - ChristofferS6 years agoExplorer | Level 3
Here is a screenshot from my files. When I choose Version history the times are correct, but here they are not. File 1 is OK. It was modified 50 min ago. File 2 has the wrong info. It was modified about 10.30 pm yesterday. It was NOT modified yesterday at 1:33 am. At that time i was asleep and my computer was shut off
- ollyradford6 years agoHelpful | Level 6
Hi there,
I know this is an old thread, but I am currently getting incorrect timestamps on files uploaded via chrome browser.
All files have the same timestamp of 01/01/1970 00:00, which does not tally with the timestamps on the local copies, outside of dropbox folder.
Any ideas?
- Daphne6 years ago
Dropbox Community Moderator
Apologies for the delayed follow up on this thread!
It seems ollyradford that you're experiencing something a little different here.
We've seen a few reports of this occurring here on the Community and it seems that this is isolated to the "Recents" section of the Home page, is this where you're seeing this?
Are you seeing this "1970" timestamp anywhere else like when viewing your files through the Files tab here?
Also, if anyone else is still experiencing the issue with the timestamps on their files showing a different time please just give me a nudge here so that I can follow up with you. I can check on any previous info you've posted here too so don't worry about that.
Keep me posted!
- vlinev6 years agoExplorer | Level 4
Hi Daphe and Dropbox team!
Thanks for fixing this! Video files are now getting correct time stamps in their names! Thansk a lot!
- ollyradford6 years agoHelpful | Level 6
Thanks for replying Daphne
My issue wasn't in the recents, but if I drilled down to the folder where the files are located through the files tab.
I raised a ticket with support and did a bit of testing. Findings as follows:
Files uploaded through drag & drop in Chrome were assigned 01/01/1970 00:00 timestamps.Files uploaded through drag & drop in Firefox were assigned timestamps of when the upload completed.
Files uploaded through the windows client preserved the timestamp of the file from windows.
The last being the expected behaviour.
I was using the browser as I get a much faster upload speed for large files than through the client...
Hope that helps, but mention me if you need any further info....
- cheboiii6 years agoNew member | Level 2
hello i too have this problem.
havent logged into dropbox for a while and have noticed the same issue.
everything is a timestamp of
Jan 16/17th 1970.
i wasnt even born then! =) - miltpb6 years agoNew member | Level 2
I'm getting wrong time and date on my downloads,
- Daphne6 years ago
Dropbox Community Moderator
Hi miltpb, it seems you're having a different issue here.
Can you clarify for me how the timestamp is incorrect? Does it not show the time when the file was downloaded?
If you use another web browser or incognito/private window to download the file, do you have the same behaviour?
Keep me posted!
- Morgan1010106 years agoExplorer | Level 4This has been happening to me for a few weeks now. It is causing photos and videos to come up as if they were taken on a different day. For example it is currently 5:21pm however uploading a video from today it says it was uploaded at 12:21am tomorrow... someone please help. I am using my Samsung 10, no updates needed, time zone is correct. I am stumped, any advice would be appreciated. I am about ready to give up on dropbox after 8 yrs...
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