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Forum Discussion

pietrovalelongo's avatar
pietrovalelongo
Explorer | Level 4
4 months ago

Is there any way to delete files that are waiting to be synced?

Dear Dropbox team, I created a folder to store some results, which amounted to ~ 1 million files. Now, when I try to delete it, a message pops up saying: "availability status: sync pending". The pr...
Delete
desktop
Folders
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey pietrovalelongo, let's see what we can find together about this! 

As a first step, would you be able to send me a screenshot of the message you get when trying to delete the folder? I'd like to have a visual too. 

Also, what is the app's current syncing status? 

I'd like for you to try something too. Can you quit the app instead of pausing it, then move the folder outside of Dropbox and then sign back in? Do you notice the same syncing behavior when you do that? 

Let me know more, and we'll take it from there.

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