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Forum Discussion
Is there any way to delete files that are waiting to be synced?
Dear Dropbox team,
I created a folder to store some results, which amounted to ~ 1 million files. Now, when I try to delete it, a message pops up saying: "availability status: sync pending". The pr...
Hi Megan,
Thank you very much for your follow up. As of now, I am still waiting for the files to sync
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi from me as well, pietrovalelongo! Since you’ve already tried quitting the Dropbox app and it didn’t make a difference, I’d like to suggest a slightly different route as a test.
Can you go to your desktop app preferences next, disable the automatic launch of the Dropbox app at system startup and then, restart your computer? Do you still receive the same error if you try to delete your folder after that?
Hi Nancy, I will try this.
Dropbox got stuck when roughly 100k files were left to be synchronized. Then I had to quit the app. After that, I wrote that a Stata code to delete the files. In deed, they do not appear in my desktop anymore. However, if I open Dropbox, it says it is still syncing more than 1.3m files. I cannot understand this, since (i) the files were already deleted, and (ii) even if that was not the case, almost all files were already synchronized when I quit the Dropbox app (since only 100k file remained unsync).
- Nancy
Hey pietrovalelongo! Since it’s been a few days since your last post, can you clarify the number of files currently syncing on your desktop app? Has the number changed at all in the meantime, or is your Dropbox app still syncing more than 1 million files?
In case the Dropbox app appears to be stuck, you can unlink it next and then, relink it on your computer.
Now, it is still in the ballpark of 870k
