I've accidentally removed my personal folder from the team and I can't find it anywhere.

Here's the result. It's sad that the support team is probably just a dumb AI robot. After several days of writing, support told me I couldn't save the folder. I then contacted my IT service, which was able to resolve the issue in five minutes. Fortunately, there's a feature in Dropbox that lets you restore a backup based on the exact day and time. Thanks.

Hey Frankrichter1982 thanks for sharing your ticket number with us!

I was able to locate the second one, and it looks like our agent replied back to you. Did you have the chance to see her response?

Ticket #24836314: Support-Chat für Dropbox

So the support is unfortunately just a stupid AI... which I find very sad. After 2 days of writing, I only get meaningless answers. How can you add a function where you can remove access as an admin yourself? The folder must still be there. It's just no longer visible.

Ticket #24836314: Support-Chat für Dropbox

I see, thanks for that, Frank.

Since the folder is not in the usual places and due to the nature of the issue which requires access to specific account info, I would suggest reaching out to our support team.

They'll be able to access details and guide you accordingly.

Let us know what happens or send us your ticket number, if you want.

Thanks!

I created the folder myself. No, none of the 4 members has access to the folder. How can it be that I can delete my own access? The function makes no sense as an admin, does it?

Hmm, do you know who the owner of the folder was? Do they or any other member still have access to it?

I also logged in via all 4 members. But the folder is simply no longer visible