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Forum Discussion

Art 2's avatar
Art 2
Explorer | Level 3
3 years ago

Lost photos after entering code.

I had a 4 digit passcode to enter dropbox and now that and all photos disappeared

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    We need more info here.... where is the passcode? How are you logging on etc. 

     

    Remember we cannot see what you are doing

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