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PhilippeColombe's avatar
PhilippeColombe
Explorer | Level 4
3 years ago
Solved

Mass assign an existing member to our Team Groups. Possible?

Hi, Is it possible to use the member import to assign an existing member to existing groups ? We use groups to give access rights and I would like to add an existing member in a lot of groups, if I...
edit
Organize
  • Megan's avatar
    Megan
    3 years ago

    Hey PhilippeColombe, gotcha! 

     

    The answer is yes! 

     

    After clarifying that you're referring to the .csv option, I can confirm that you can do it that way.

     

    If you have any other questions, let me know!

PhilippeColombe's avatar
PhilippeColombe
Explorer | Level 4
3 years ago

Hi Jay,
I deleted the account and transfered the files to myself so I suppose the member is permanently deleted. But I still have the message 'Invite 0 person to join your team ?' ('Inviter 0 personne à rejoindre votre équipe ?' in french) when I try to import a .csv file. I made many tests with various configurations,  the simplest with only mail, first name and family name separated with ';' with no groups but nothing worked, I never managed to get 'Invite 1 person to join your team ?'.
What do I do wrong ?
Thanks for your help

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the info, at this point, I'd recommend getting in contact with the support team directly for them to investigate this matter in more detail on their end.

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