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Forum Discussion
Moving files on my desktop to the trash deletes them immediately instead.
I am running Dropbox Backup. On MacOS, when I drag a file on my desktop to the trash, it is deleted automatically. In other words, it does not appear in the trash in case I want to recover it later. I get a warning that says "This item will be deleted immediately. You can't undo this action."
When the same file is in any other folder or location on my computer besides the Desktop, and I drag it to the trash, the behavior is normal - the files goes into the trash where I can see it and recover it if need be.
I am running Dropbox Backup on Sequoia 15.2 on a 2020 M1 Macbook Air.
Any thoughts?
17 Replies
No dice, unfortunately! (With the Downloads/Dock issue specifically.)
Try quitting Dropbox app and relaunching. If that doesn't work, try excluding your desktop from being backed up, and then re-include it. both have worked for me.
btw dropitlikeitshot1 did you ever get a resolution to this?
I have the same issue as OP (running Dropbox on Sonoma 14.7.6 on a 2021 MacBook Pro). But I want to add: if a Dropbox folder is added to the Dock, dragging a file from the folder (in the dock) to the Trash deletes the file rather than trashing it, but without the warning pop-up. Non-Dropbox folders do not exhibit the same behavior when added to the Dock. Trashing from a Finder window behaves normally.
- Megan
Dropbox Community Moderator
Sure thing!
- Megan
We might need to check this internally, if you don't mind dropitlikeitshot1.
Can I send you an email, please?
First thing I tried, but that didn't do the trick this time :(
222.4.5042
- Hannah
Sorry to hear that, dropitlikeitshot1!
I'm assuming closing the Dropbox app and then re-launching it, doesn't do the trick this time, right?
Can you also let us know which version of the Dropbox app you're using now?
Unfortunately, the issue has come back!
