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Forum Discussion
my files disappeared.
I installed the dropbox on my MAC and it automatically uploaded some files.
However when I entered the dropbox, it is not there. it is an important file and I cannot miss it. Can someone help me? ...
Hello Megan,
The messages I recall encouraged me to upgrade my account, likely with a warning new files would not sync into the folder. Nothing indicated older, existing files would be replaced/deleted.
The missing files were placed in Dropbox years ago, I recall seeing the folders, which are now empty. More recently synced files are still in my Dropbox account.
Please note, I am “missing files,” indicating the files were in Dropbox and now, magically, curiously. they are not.
Patrick
The messages I recall encouraged me to upgrade my account, likely with a warning new files would not sync into the folder. Nothing indicated older, existing files would be replaced/deleted.
The missing files were placed in Dropbox years ago, I recall seeing the folders, which are now empty. More recently synced files are still in my Dropbox account.
Please note, I am “missing files,” indicating the files were in Dropbox and now, magically, curiously. they are not.
Patrick
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Patrick, indeed, when your account goes over its quota, new files won't sync , but already existing files won't get deleted either; they stay in the account.
So, just to confirm, did you find anything related to the missing files in the events or the deleted files page?
