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My images don't load on mobile
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
Hi all,
As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉
Let us know if you have any questions.
Emma
114 Replies
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Lusil , will DB fix this in general or do each and every user have to create a ticket? If ticketing, how do I make one?
I have also made a simple html page, that works fine on anything but IOS:
http://b-rasmussen.dk/dbtest.html
HTML code:
<html> <body> <img src="https://www.dropbox.com/s/h04pl5db0b7t8eu/Rosetta_HSO_RGB_s.jpg?raw=1"> </body> </html>I think I am having the same issue. Trying to open a dropbox link on my laptop using google chrome is not working. I can open it on my phone and then save it to my dropbox, then go on my laptop and download the file as a workaround. Really annoying though. It was working perfectly fine a couple days ago. Oh and trying to log onto dropbox in a web browser using chrome also just comes up as a blank page.
- Jay
Dropbox Community Moderator
Do you use the DuckDuckGo extension? If so, could you try these steps that other users have noticed to see if this helps? - Never heard of Duckduckgo...
- JayCould you try disabling any extensions you have running in Safari?
Do other browsers aside from Edge work? What device are you using Safari on, and what OS? - DaphneCreating a ticket with our Support team will help us with investigating the issue Rudi B Rasmussen.
You can check out your Support options from here to reach out, but if you have any trouble with this, don't hesitate to give me a shout here - thanks! - Hi Jay,
I haven't installed any extensions. All other people on the forum that use Dropbox for image sharing have the same problem when using Safari, whether it is on iPhone or iMac or other.
Google chrome, internet explorer, firefox all have no issues according to the other users.
I am running iOs 14.4 on my iPhone.
Best regards
Erik same for me. raw=1 images are not loading on desktop or mobile Safari. Firefox and Chrome yes. This just started on Monday or Tuesday. Argh
Observations:
Images don't load on ios with Chrome, Firebox or safari
but do load through the google app.
