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Forum Discussion
My latest version of file is lost
Hi,
A file that worked on over the last few days reverted back to a week-old version. Is there a way to get it back? I can't find it on version history. Any help is greatly appreciated.
7 Replies
- Nancy
Dropbox Staff
Hi kiranbatta, and thanks for posting on the Community.
Can you please send me a few more details on this? Were you editing the file when, all of sudden, it reverted back to an older version? Or everything seemed fine the last time you accessed your Dropbox account, and then you saw this the next time you signed back in to Dropbox?
Let me know when you have more updates.
Thank you Nancy!
I was editing the file yesterday and everything seemed fine. I am sure I have saved the file as I was working on it for longer than 4 hours.
This morning when I opened the file, it somehow reverted back to an earlier version (5/06/2023).
I can check the activity on Dropbox, which shows that I viewed this file yesterday.
Please let me know if I need to provide any more details.
Kiran
- Jay
Hi kiranbatta, were you editing the file on the Dropbox site, mobile app, or on your computer?
Was the Dropbox desktop application running and syncing at the time? Are you certain the file was in the Dropbox folder?
