Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

KatyT's avatar
KatyT
Helpful | Level 6
6 years ago
Solved

No Edit button on iPad

Hi, i’m unable to open and edit a Microsoft file from the Dropbox app on my iPad.  There is no paper and pen icon that others talk of.   Someone else posted similar but found that it was due to...
Dropbox Paper
Mobile
Organize
sort
Third Party Integrations
  • KatyT's avatar
    KatyT
    6 years ago

    Daphne  I know im going to sound like the worlds biggest fruit loop, but i’ve Just noticed an open button which has never been there before.  I had thought all my apps were updated but perhaps they weren’t.  It has just appeared! Anyway, it now works.  I am SO SORRY for having wasted your time.

KatyT's avatar
KatyT
Helpful | Level 6
6 years ago

Daphne  I know im going to sound like the worlds biggest fruit loop, but i’ve Just noticed an open button which has never been there before.  I had thought all my apps were updated but perhaps they weren’t.  It has just appeared! Anyway, it now works.  I am SO SORRY for having wasted your time.

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

I'm glad to hear that you can see that option KatyT!

 

It's no problem at all, I'm more than happy to help out. The "Open" button is a relatively new update in the mobile app, so I hope you'll find this useful.

 

I'm just a post away if there's anything else at all that I can help out with. 😁

 

Wishing you a lovely weekend ahead! 🌈

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!