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anndinkc's avatar
anndinkc
Explorer | Level 4
2 years ago
Solved

No longer able to open .txt files in Dropbox editor on Android phone app, asked to convert to Google

Starting this week, I am unable to open my .txt files with the Dropbox Editor on the Dropbox Android phone app. I am now being presented with the following message: Upload to View This file type ...
Android
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  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for giving that a go! Good thinking. 

     

    What I want you to try next is to clear the cache of your Dropbox app (via its settings), and also reinstall it on your device. 

     

    Are you seeing the same error after that?

anndinkc's avatar
anndinkc
Explorer | Level 4
2 years ago

Jay I don't have any default apps configured for .txt files

 

Is the Dropbox editor part of the Dropbox app? or is that a separate install? I don't think it used to be separate and I don't see a separate editor in Google Play store

 

Here are the Dropbox defaults

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Is there any chance that the text files you can’t open via Dropbox contain any non-Latin characters? I’m asking because this could also alter the unicode encoding of the file, and result in the Dropbox app being unable to open it.

  • anndinkc's avatar
    anndinkc
    Explorer | Level 4
    2 years ago

    Nancy I don't believe so. This is happening for all of my .txt files with Dropbox now. Unless some encoding changes were recently made on your end? 

  • anndinkc's avatar
    anndinkc
    Explorer | Level 4
    2 years ago

    Nancy for a science, I just made a new .txt file with Dropbox editor containing just "test<new line>test". saved it, and immediately got the same message when trying to open it back up after initial creating and save

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for giving that a go! Good thinking. 

     

    What I want you to try next is to clear the cache of your Dropbox app (via its settings), and also reinstall it on your device. 

     

    Are you seeing the same error after that?

  • anndinkc's avatar
    anndinkc
    Explorer | Level 4
    2 years ago

    Nancy I think that worked!! How? And why?? I am unsure but I am again able to open, view, edit, and rename my .txt files using just the Dropbox app.

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