Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
One of my shared folders disappeared after sharing it with another user.
I have just tried to share a folder with dropbox to another account and the folder has simply disappeared. It doesn't show in the online directory. It doesn't come up when I look for deleted files either, so I assume it is still there somewhere. This is an important folder and I'd like to get it back. Unfortunately I don't have a local copy so that isn't an option. Any ideas?
No worries, please let us know if you experience this issue again, or have any other queries!
14 Replies
Replies have been turned off for this discussion
@DrStuart The same thing has happened to me. A shared file went missing. I looked through my emails from Dropbox to see when the file was deleted, but I don't have any record of it. The folder is not in my deleted files.
Do you have any idea how you miraculously fixed the problem?
- Jay
Dropbox Community Moderator
No worries, please let us know if you experience this issue again, or have any other queries!
Many thanks. It's a complete mystery. I did try logging off and on again and all those sort of things. Now when I look the folder is back again and looks good. So fingers crossed. Thank you for your interest but I think it's OK again.
- Jay
Hi DrStuart, thanks for bringing this to our attention.
Are you able to locate folder on this page?
What about on the events page?
This will help me to assist further!
