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Permanently deleting images in shared folder.
I have many years old folders in my shared folder list. But under each folder it says that they are not in dropbox. Ho can I permanently delete these folders?
Ar they counted against my limit...
I guess I did have another account. Someone added me to their account. I'm going to close that account. Thanks for your info.
Steve
I still can't seem to delete the folders from teh shared folders page. I did what your page tells me I turned off ad block , ghostery and allowed popup but I did not get the the up arrow when I hovered over the folder. What am I doing wrong. I am trying to delete the folders taht are on the page that i previously attached.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi steveschneider, happy Monday!
Essentially, since the content isn't part of your Dropbox account, you can't remove it. You see it under your sharing tab, because someone invited you to be a part of it.
As for the account being full, can you send me a screenshot of your plan page, and what it reports?
Let me know more!
It says that I have about 600 mb of space being used. Then why did I get the latter saying that I am out of space???
- Hannah
Hey steveschneider, sorry to jump in here.
For shared folders that you've temporarily deleted (or are not added to your Dropbox), you can click on the ellipsis (...) button there on the right on your "Shared" tab and click "remove me".
That should permanently delete them from your Shared tab too.
As for the email you received, is it possible that you received it on a different address than the one associated with your Dropbox?
That would mean that you probably have a second Dropbox account, that is full.
I guess I did have another account. Someone added me to their account. I'm going to close that account. Thanks for your info.
Steve
