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Franco52's avatar
Franco52
Helpful | Level 6
4 years ago
Solved

Read-only file, only on Dropbox for Android (!)

One file, docx., in a Dropbox directory - and only that file - appears as "only-read file" when I open it in Dropbox app for Android. Instead I can modify it without problems when I use the app on Wi...
Android
edit
Mobile
  • Jay's avatar
    Jay
    4 years ago
    Could you try copying and pasting the text in this file in another Word doc and see if the same issue is experienced there?
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Just to clarify, when you open the document, are you opening it via the Dropbox app, which then opens in Word?
Franco52's avatar
Franco52
Helpful | Level 6
4 years ago

That's right!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Could you try copying and pasting the text in this file in another Word doc and see if the same issue is experienced there?
    • Franco52's avatar
      Franco52
      Helpful | Level 6
      4 years ago

      Thanks, I used your suggestion and... it works fine!

      Bye

       

      P. S. who knows who had that capricious file ...

    • saaniluk's avatar
      saaniluk
      Explorer | Level 3
      3 years ago

      Hello

       

      I have the same issue. Create a file in a shared folder but cannot edit it via the Dropbox mobile app / Word for mobile (see attached screenshot). Tried your hint of creating another file, but it's again read-only. Via desktop app I can edit. Could you please help? Thanks a lot in advance.

      Salomedocx_file_read_only

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi saaniluk, aer you part of a Dropbox Business team, or is this a personal account?

    • Chuck C.9's avatar
      Chuck C.9
      Helpful | Level 6
      2 years ago

      How can this be considered an "Acceptable" solution? All formatting is removed when converting to text! Of I have to do this with what document I access on my Tablet, it makes Word UNUSEABLE!! This problem has been around since 2018!! And STILL no Fix?!? Absolutely unacceptable and ridiculous!

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