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Jschutz8's avatar
Jschutz8
New member | Level 2
2 years ago

Recover older version of a file

I am a free user
I use Dropbox to sync an app called 2Do
2 days ago the sync was corrupted/lost data.
Is there a way to rewind to a prior version of files which were changed or deleted ? There are no files in my deleted folder
When I try to rewind it wants to charge me $120 for annual subscription.
That would be worth if I know this will work but otherwise I don’t need the higher subscription
Thanks !

  • Hi Jschutz8,

     

    I'd be happy to help you restore to a previous version of that file.

     

    So long as it's within your account's version history, here's what to do:

     

    1. Put your cursor on the name of a file from here (any document, or image, or something else ending in . and three letters, such as .JPG, .PDF and so on).
    2. Click the three dots ("...").
    3. Click Activity --> Version history.
    4. Click on a version to preview it.
    5. Click Restore on the version you'd like to restore to.

     

    Let me know if the steps above help!

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